There’s a growing need for on-demand services like on-demand graphic design. This is why many popular brands like Uber, Hot Wheels, King’s Hawaiian, etc. trust one of the most reliable on-demand graphic design companies, Penji. But does a subscription-based graphic design service fit your business needs? We’ve compiled some pros and cons so you can decide if an unlimited graphic design service is worth your money.

designer and client working together

3 Reasons Companies Outsource to Unlimited Graphic Design Companies

Have you ever had to outsource business tasks such as accounting or copywriting to a professional in that field? Unlimited design services are not that much different. 

Getting an on-demand graphic design service simply means outsourcing the creative work to an expert in that area. Here are a few reasons why many ventures turn to unlimited graphic design services:

1. They don’t have an in-house designer

Getting all the designs you need is easy if you have a designer on your payroll. After all, that’s exactly what you’re paying them for – the convenience of having an in-house designer. Unfortunately, not all ventures have the capacity to hire a full-time graphic artist

For one, the hiring process can be too expensive for young ventures. This is especially true if they’re still in the process of trying to gain initial traction. Ironically, though, businesses in these early stages need good-quality visuals to hit the ground running. 

2. They don’t have the time to look for a freelancer.

Getting dirt-cheap services from freelance designers is great, for sure. Any new entrepreneur would be happy to get a logo for $5. But there exactly lies the problem. Yes, you can get a logo for $5, but that doesn’t mean it’s good quality.

Needless to say, finding a pro freelance designer these days is like looking for a needle in a haystack. With too many people claiming to be design experts in job marketplaces, finding one means spending loads of time going through dozens of portfolios.

3. They rely on visual assets to market their brand.

Ventures geared for growth know just how crucial it is to have the right visuals. For instance, research published by Association for Computing Machinery tells us 94 percent of clients’ first impressions come from design. That being said, it pays to invest in visual design that is not only pleasing to the eyes but also stimulates the mind and touches the hearts of the audience.

And since not all marketers can learn the ropes of visual design, outsourcing it to a pro is the best option. Not only will it give them top-quality materials, but it will also allow them to focus their time and energy on other efforts to grow the business.

4. They want reliable graphic designers on standby without paying the benefits of a regular employee

Some startups or small businesses prefer the on-demand graphic design setup because they want reliable designers on standby. They could have ad-hoc design projects that on-demand designers can finish in 24 to 48 hours. 

However, these companies don’t want to pay the benefits of hiring an in-house graphic designer. With an on-demand graphic design service, it’s more than just having an in-house designer. It’s similar to working with an agency where a team of creatives is behind every project.

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Pros and Cons of On-Demand Design

An on-demand graphic design service works just like other cloud-based services. You can subscribe when you need it, and cancel anytime when you no longer have design requests. So what should companies expect from on-demand graphic design services? Here’s a list of the pros and cons of on-demand graphic design.


1. Saves time

If you need customized images for your blogs, social media channels, or websites daily, an on-demand graphic design platform saves you a lot of time. Penji takes pride in 24 to 48-hour delivery.

If your company has a steady stream of design projects, this process cuts the time in half for requests, revisions, and overall waiting time.

2. Versatile skills

Another great advantage you can get from hiring on-demand graphic designers is that you get varied skills. Although most of these graphic designers go through a rigorous recruitment process, some are skilled in one field more than others. 

When hiring freelancers, you’ll have to sort through all of their skills and portfolios to get versatility. And the disadvantage is that sometimes, freelancers have limited experience in handling various design types.

3. Unique and customized designs

Standing out on social media or any online channel is tricky when brands use stock photos. Although they’re complementary elements to blogs, custom images maintain branding consistency. When subscribing to an on-demand design company, you can have images that are uniquely yours compared to ready-to-use templates or stock images

4. High-Quality Designs

Aside from unique and customized images, you can expect high-quality designs from this type of service all the time. Because on-demand graphic design’s lifeblood is their designers, they have a stringent hiring process. Penji extensively tests designers and hires only the top 2% of candidates.

Designers must be knowledgeable enough to handle any kind of design project. Every graphic design submission must be created around quality, design psychology, and market trends. And that is one of the benefits of an on-demand graphic design membership because of the designers’ varied expertise.

5. Unlimited designs and revisions

graphic designers

Freelance graphic designers work with multiple clients and probably prioritize the high-paying ones. Although you’re paying them either by the hour or per project, you can’t expect a fast-paced flow. In turn, this cripples your marketing operations.  

Working with on-demand graphic designers is efficient and quick. Because you can submit three designs simultaneously, you can have more designs finished than working with freelance designers.

On top of that, an unlimited graphic design service wouldn’t be right without unlimited revisions. You can request revisions until you’re 100 percent happy with the design — without additional charges! 

6. Fast turnaround

Most on-demand graphic design services have a turnaround of 24 to 48 hours. Some even have a 12-hour turnaround, which is the beauty of cloud-based design services. You could be waiting on designs for days with an interior designer, especially if you only hired one expert. 

However, an on-demand graphic design service assigns you a designer, an account manager, and sometimes a quality assurance expert. This ensures that every design is up to par with the client’s creative brief and expectations.

7. Easy sign-up and cancellation

Because on-demand graphic designs work like cloud computing, it’s easy to sign up and cancel. This system is suitable for startups or even agencies that experience an overflow of tasks. 

Moreover, signing up is easy. By visiting the company website, you can subscribe to a month of quality work in a snap of a finger. No more scouring for designers’ portfolios from an online job marketplace. Additionally, you don’t have to interview each freelancer to find the most suitable one!

Lastly, there are no contracts, so cancellation works like a breeze. Just wait until your month is up and cancel anytime, with no questions asked. 

8. 30-Day Money-Back Guarantee

Subscribing to on-demand graphic design services allows you to try them out before committing. After 30 days, if you’re not happy with the service, you can cancel anytime and get your money back. We all know freelance graphic designers don’t offer trials. Once you request a design, expect a ticking bill until the design is completed. 


1. Getting different designers assigned to projects

Hiring freelancers means working with the same designers for a myriad of similar projects. This can be advantageous, so you don’t have to mention the brand guidelines over and over again. The only con when using on-demand graphic design services is getting different designers assigned for projects. However, you always have the option to request your favorite designer on a specific project.

2. Not good for one-off projects

Since an on-demand graphic design service has a monthly subscription-based scheme, it’s not suitable for one-off or occasional projects. You’ll end up paying more compared to hiring a project-based freelancer. 

How Much Does On-Demand Graphic Design Cost? 

graphic designers

Now comes the most crucial part of subscribing to unlimited graphic design services — the cost! Companies that work on a shoestring budget could face the hurdle of settling with shabby graphic designs. 

Templates, stock photos, DIY tools, or inexperienced freelance designers could be the quickest route. However, what they don’t realize is that an on-demand graphic design service can provide quality, efficiency, and affordability. Here are the pros and cons of the cost of on-demand graphic design:


1. Flat monthly rate

Subscribers only have to pay a flat monthly rate to get the ball rolling. In return, clients get unlimited designs and revisions. It doesn’t matter if you request 10, 15, or 50 designs in a month. You’re billed a fixed monthly rate.

2. No billing surprises

Expect that there are no additional fees such as payment processing fees, commissions, or overtime fees. You no longer have to track hourly fees or various rates for projects. Expect to get the same deduction on your card every month.

3. More affordable

Subscribing to an on-demand graphic design service is more affordable than paying freelancers hourly rates. According to the U.S. Bureau of Labor Statistics, the average graphic designer’s hourly rate is $25. Given freelancers have an eight-hour shift, that is a total of $200 per day. And that’s just an entry-level rate!

On the flip side, most online marketplaces have an escrow payment system with added fees. More often than not, these fees are passed onto the clients, adding up to higher payments.

With on-demand graphic design, you get a flat monthly rate of around $400 to $1,000 per month. Overall, the total design expenses will come out cheaper when using on-demand graphic design.

4. Billing is fast and easy

Billing is easy and fast as well. If you decide to continue after a month, the monthly rate is automatically deducted. 

5. Many pricing options

On-demand graphic design setups are perfect for startups or small businesses thriving on a limited budget. Most of these graphic design brands offer many pricing tiers suitable for everyone. The range could run between $400 to $2,000 per month. Most of these plans already come with unlimited designs and revisions.


1. Cost doesn’t compete with 5-dollar logos

Some online marketplaces offer designs for as low as $5. Some companies on a limited budget might go for this out of necessity.

2. Automatic deduction might not work for some companies

Some ventures that are still working with rolling budgets might not find the automatic deduction helpful. A rolling budget is a budget extended for another month or quarter. That’s why this type of budget ensures careful budget planning. And a fixed monthly deduction might add to their overhead expenses and might not fit within their rolling budget.

How Does the On-Demand Graphic Design Process Work?

graphic designers

Using Penji’s platform is easy. Our bespoke application is so unique that you’ll enjoy requesting and revising designs. Here are the steps:

1. Submit a design request

2. Write a design brief and enter the complete details in the fields (Project Title, Description, Examples or reference links, Attachments, etc.)

3. Choose your colors

4. Choose file formats

5. Click “Create Project”

6. Wait 24 hours for the first draft and use the point-and-click feature for revisions

7. Mark projects Complete and submit another request


1. No need to search for graphic designers

Looking for freelancers means you’ll have to spend time sifting through the thousands of freelancers on marketplaces. 

2. The platform is easy to navigate

Most design platforms are easy to navigate. With freelancers, you don’t have a tailor-made platform for design requests. This can be a problem in the long run if you have multiple requests in the queue. 

3. Easy to track current and completed projects

You’ll have all your projects in one place, making it easy to track progress or go back to design guidelines. With freelancers, it can be hard to monitor the progress of design projects. The only thing you can do is wait until the freelancer submits it. 

4. Convenient for multiple brands

Some on-demand graphic design companies have custom design platforms for monitoring multiple brands. For instance, Penji lets you request designs for different brands and organize the brand guidelines in various folders. That way, it’s quick and easy for you to request designs for a specific brand. You only attach the company’s brand guideline folder, and you’re good to go. 

5. Reactivate projects

Penji stores all your completed design projects in its platform for about 90 days. If you ever plan to redesign or rebrand within three months, you can always reactive completed projects. You must rewrite or revise the creative brief, add more details, and submit.


1. Not suitable if you don’t have many design projects

The only disadvantage of using an on-demand graphic design service is that you have very minimal design projects. Because you can submit up to three designs simultaneously, there can be downtime during most days without projects. This is where a project-based freelancer can be advantageous. 

What is Communication Like with On-Demand Graphic Designers?

graphic designers

The communication between on-call graphic designers and clients is flawless using one platform only. With Penji, you don’t even have to leave the platform, you can do everything on your dashboard. Here are the pros and cons:


1. Done in one platform

Design platforms are also the communication channel between clients and designers. This makes it easy to breeze through the previous messages, iterations, and project details on a particular project. With freelancers and agencies, you’ll have to choose messaging software that’s different from where you submit designs and revisions. Plus, image files can be difficult to send in these messaging applications.

2. Reliable and fast communication

A team leader oversees every project, which ensures that communication is never delayed. Hiring freelancers means you’re one of the many clients they work with. This means communication can be a bit slow, especially if they have other priorities. Agencies can be a good option if you want an entire design team to focus on projects. Unfortunately, the cost is what turns businesses off.

3. Get notifications 24/7

Just like a messaging app, the communication channel notifies clients of new updates. With agencies, there is no real-time communication as you communicate only with the person in charge. They then relay this to the designer handling your project. Some agencies outsource their designs to freelance graphic designers, which can delay communication even more.


1. You have to ask for your favorite designers

Because you’re assigned different designers every time, you might have to repeat brand guidelines for every new designer. Although you can request your favorite designer, this will also depend on their availability. Working with freelancers means you’ll always have direct communication with them. 

On-Demand Graphic Design: The Final Outcome

graphic designers

Requesting designs from Penji’s app is also convenient. As long as you give clear instructions and mention some dos and don’ts, designers get it right quickly. Ultimately, communication is key to excellent design outcomes.

Turnaround Time

As for the turnaround time, you can expect a first draft in 24 hours (website and app designs take longer on average). If you request revisions, you’ll receive those back quickly too. If quick turnaround is critical for you, Penji offers pricing plans that streamline the process even further.

Versatile Design Formats

There is no limit on the type of designs you want and the format you prefer as well. Formats can be in PNG, JPG, PDF, EPS, SVG, AI, and PSD. Design types can also vary, and Penji offers 120+ design types. Here are a few:

  • Infographics
  • Facebook ads
  • Blog graphics
  • Billboard ads
  • Car wraps
  • Print ads
  • Online ads
  • Business cards
  • Logos
  • Pitch decks
  • Letterheads
  • Magazine covers
  • Apparel


1. Fresh designs due to different perspectives

You’re assigned different designers for new projects, so expect fresh and versatile ideas!

2. Designers are professional and provide high-quality work

Most on-demand graphic design services have a strict hiring process, which ensures the outcome is professional and high-quality.

3. Custom-made designs

There are no templates and stock images, just custom-made designs.

4. Consistent branding

On the platform, you can set your brand guidelines. This makes it easy for designers to check your brand library to ensure there’s branding consistency. 


1. Not worth it if all your design projects are complex

Since complex design projects take more time, it can be hard to get the most out of unlimited graphic design. 

Some of Penji’s Work Samples

Book Cover Design

penji work sample

Packaging Design

penji work sample

Digital Ad Design

penji work sample

Logo Design

penji work sample

Banner Design

penji work sample

How to Use Penji’s Custom Design Platform 

Penji has a user-friendly bespoke design platform. Use it to submit design requests, ask for revisions, communicate with designers, or organize your brand’s projects. Here’s how to use Penji’s on-demand design platform:

1. Submit a design brief

Penji design platform

Write the complete details of what design you want. It’s easy for designers to create the design with fewer revisions if you write a thorough description. This will expedite the project completion, allowing you to submit the next design immediately.

2. Wait for 24 hours

Sit back, relax and wait for the first draft. More complicated designs will take up to 48 hours. 

3. Ask for revisions

Penji design platform

If you’re unsatisfied with the design, use Penji’s point-and-click feature for revisions. Submit and wait for 12 to 24 hours. 

4. Download the source file

Penji design platform

If you’re happy with the design, download the source file. Choose which format you want from the platform, click Download and the file will be automatically saved to your computer.

Alternatives to On-Demand Graphic Design

While on-demand graphic design is a reliable service, you can get many other graphic design alternatives. Choosing the best one depends on your design needs, budget, and design and marketing team. 

In-house designers 

You can opt for in-house designers if you prefer working with a designer face-to-face. This alternative will work for you if you’re also willing to give employee benefits. The only drawback about hiring in-house graphic designers is having limited perspectives—unless you hire more than one. If you can hire people with varied experience and skills, do so to prevent having to look for experts for specific projects. 


Agencies are a good idea for medium and large-sized businesses. You will be working with a team of designers, directors, copywriters, etc., who are all experts in their fields. Hiring an agency will leave most of the creative process and design work off your hands. This option isn’t recommended for startups and small businesses, especially with limited branding and marketing budgets. 

Design contests

Another alternative to an on-demand graphic design subscription is design contests. This is a faster way to get as many design varieties as possible without scouring through different graphic designers.

Take Design Work Off Your Plate

Given all the pros and cons mentioned above, it’s all up to your unique needs and goals. Here are a few things you should ask yourself when making a decision:

  • How many visual assets do you need on a regular?
  • Do your growth campaigns rely on great-quality visuals?
  • Do you want a flexible setup in which you can subscribe and cancel anytime?
  • How much can the business spend on graphic design services?

In the end, it’s not just all about minimizing expenses. In fact, going for the cheapest solution available might leave you in a sticky situation later on. On the other side of the spectrum, it doesn’t make sense for new businesses to break the bank on graphic design. Graphic design should be accessible to anyone or any business, for that matter. On-demand graphic design services offer convenience, speed, quality, and affordability.

Ready to sign up? Use promo code GETPENJI25 to get 25 percent off your first month!