TL;DR – Choosing the best graphic design company online involves knowing what your design needs and goals are first. From there, you can compare which option best fits your requirements, along with non-negotiables like design quality, fast turnaround, and reliable support.
In 2026, graphic design services are more than just social media posts that keep your accounts updated. It’s about harnessing the power of ads, email campaigns, and content that touch your audience intellectually and emotionally and keep them engaged.
In many cases, traditional agencies and in-house teams can no longer keep up with the demand, prompting them to outsource graphic design needs. In fact, data tells us that 63.6% of the graphic design market size in 2025 is online design platforms.
This number only goes to show that more and more users are going digital and outsourcing smarter.
In this article, let’s break down the basics of finding the best graphic design company online so you can have a better design workflow and more value for your money.
Why Are More Businesses Outsourcing Graphic Design Online?
Outsourcing graphic design agency tasks is a smart choice, especially for brands aiming for flexibility. A survey found that the overall need to cut costs is the top reason why companies outsource.
This is followed by business strategy and the need to access new capabilities, which include graphic design services. In addition, online graphic design service providers provide flexibility for growing brands and also allow users to avoid the long-term commitment associated with hiring an in-house employee.
Professional graphic design by the world's top 2% designers
Unlimited graphic design at a flat monthly rate
How Much Should the Best Graphic Design Company Online Cost?
There are two common options for online graphic design services:
- Hiring a freelance digital graphic designer
- Subscribing to on-demand graphic design services
When hiring freelancers, the cost could range widely, depending on the freelancer’s skills, experience, current workload, timeline, and even the job marketplace platform, which could also charge fees.
Some freelancers may choose to charge per hour, while others opt to charge per project. For reference, here’s a rough estimate of the going rates for graphic design projects:
Yes, freelance custom graphic design services aren’t as cheap as many perceive them to be. That said, many practical brands find hiring a graphic design agency that offers unlimited graphic design to be a more practical option.
Unlimited graphic design services typically cost around $399 to $1,500 per month, which comes with unlimited graphic design and revisions. That means users with ongoing design needs get more for a predictable monthly fee, without having to worry about hourly rates and revision charges piling up.
How Do You Evaluate the Quality of an Online Graphic Design Company?
Here’s a step-by-step guide on evaluating an online graphic design company to make sure that you’re choosing the right one.
1. Evaluate your design needs.
Before comparing options, review your goals and needs:
- What types of digital graphics do you need?
- How many projects do you run in a month?
- Do your projects need a specific field of design expertise (e.g., UI/UX, custom illustration, motion graphics, logo and branding design, social media graphic design)?
Simply answering these questions can already narrow down your options.
2. Browse portfolios.
As the saying goes, the proof is in the pudding. Browse your options’ portfolios to see which ones really offer high-quality design solutions. When checking out past works, try to evaluate if the designs:
- Look intentional
- Are consistent
- Feel polished and error-free
3. Check turnaround times.
The most reputable graphic design subscription services offer a fast turnaround time, around 24-48 hours.
4. Know their communication process and design workflow.
Data reveals that 21% of businesses say it’s hard to communicate with outsourced teams.
As part of your online design company comparison, reach out to the service provider to ask about their design workflow. Not only will this inform you about how they accept project requests and update clients of their progress, but it will also be a test of how well they communicate with prospects and clients.
At Penji, we value clear communication. Our clients get access to a state-of-the-art app where they can directly communicate with their design team, request designs and revisions, and download files.
5. Request or view a demo.
Depending on what the platform offers, request or watch a demo to see how they work in action. This will allow you to get a deeper understanding of their process and assess if it’s the right solution for you.
You can also take this step even further by trying the service yourself. Penji, for instance, offers a 30-day money-back guarantee, allowing prospects to try our service risk-free.
How Do You Compare Graphic Design Companies Objectively?
If you’re still on the fence about which graphic design agency to choose, here’s a table you can use to help you decide objectively:
| Provider A | Provider B | Provider C | Provider D | Provider E | Provider F | |
| Turnaround time | ||||||
| Brand consistency | ||||||
| Workflow | ||||||
| Communication | ||||||
| Scope range | ||||||
| Cost predictability | ||||||
| Scalability | ||||||
| Risk control |
The Lowdown
Choosing the best graphic design company online is all about finding the right service provider that addresses your unique goals needs. To get your money’s worth, make sure to choose one that offers:
- High-quality designs
- A wide variety of design expertise
- Predictable monthly pricing without hidden charges
- Quick turnaround time
- Clear communication and workflow process
- Reliable support
Ready to work with the best graphic design company online? View Penji’s short demo or check out our portfolio to see why Penji is hailed as the best digital design services provider for brands off all sizes.
Frequently Asked Questions (FAQs)
The best graphic design service company online is the one that offers high-quality designs, fast turnaround, a wide variety of design expertise, and reliable support. Penji’s digital design services provide all these.
When choosing design agency services online, it’s best to first review your design needs, including the design format, style, and volume. Then, compare options to see which one offers the most value for your money.
Though hiring freelance graphic designers online might be sufficient for one-off projects, a digital design subscription is a more reliable and practical option for users with ongoing design needs.
About the author
Carla Deña
Carla is a journalist and content writer who produces stories for both digital and legacy media. She is passionate about creativity, innovation, and helping small businesses explore solutions that drive growth and social impact.
