Penji - How does Unlimited graphic design model work?

How it works

How thousands of brands scale and delegate their design workload to Penji


Create a design project

Start by filling out a simple form to help your designers understand what you’re looking for.

  • Fill out simple form
  • Upload any attachments you want to include
  • Choose the type of files you want

Just about any print or digital graphic you can imagine can be requested. Anything from advertisements, marketing materials, to even logos, website/app designs can be submitted. See our extensive list of design offerings HERE.

You can submit as many design projects as you want. Depending on your plan, either one or more of your projects will be worked on at the same time.

You’ll get your first draft within 24 - 48 hours.


Assigned to the best designers

Penji will automatically assign your projects to the best designer for the job.

  • Only work with 2% of the best designers
  • Communicate seamlessly on the Penji platform

Penji designers have a wide variety of skill sets and they’re ready to apply it to your project requests. Whether you need a landing page designed or custom illustrations for t-shirts, our team of designers can create anything you need.

To ensure quality and speed, each potential designer must take a rigorous design test before they are officially hired onto the Penji design team. Only the top 2% of designers are brought on as Penji graphic designers.


Review drafts &
submit feedback

You’ll get a draft back within 24 - 48 hours. Not 100% satisfied? Submit as many revisions as you want until you’re satisfied.

  • Unlimited revisions until you’re happy
  • Leave revisions directly on designs so your designer knows exactly what to edit.

Revisions are completed within 24 hours.

Not feeling the style of your assigned designer? Let us know and we’ll swap them out with another designer more compatible with your brand.


Download files

Happy with the results? You can download all the design and source files instantly with a click of a button. No need to wait for someone to email files to you.

  • Download your completed designs instantly
  • Have complete ownership of source files

All your files will be stored on Penji and can be accessed from your dashboard

There is a wide variety of file types to choose from including Adobe Suite files, Microsoft Office files, PDF's, PNG, JPEG, and more.

Membership benefits


Unlimited design projects

Submit and queue up as many design projects as you want on our platform.


Vetted designers

Matched with top graphic designers capable of taking on any projects you request.


Fast turnaround

Dependable designers working on your requests daily with 24 - 48 hr turnaround on most projects.


Human support

You’ll always talk to a person. No bots, automated answering machines, or androids. Just people.


Invite your team

Let Penji help ease the design workload of everyone on your team.

Peace of mind icon

No hidden fees

No hourly cost. No surprise fees. Just one flat monthly rate for all your design needs.


Still have questions? Check out our FAQs or reach out to our
team directly and we'll be sure to help you out.

Chat with a team member

Pro and Team plans will always have at least ONE designer assigned to provide daily design output. Agency plan will always have at least TWO designers assigned for double the output.

It simply means we don't charge you hourly or per project. You're billed a flat monthly rate regardless of how many design projects you submit.

Create as many design projects as you want and we'll assign the best available designers to get started right away. Once that design is complete, we'll move onto the next one in your queue - same day.

All plans come with unlimited general graphic design capabilities that includes:

  1. Branding: Logos, pitch decks
  2. Digital: Banners, digital ads, social media content
  3. Marketing: Infographics, sales sheet, flyers & posters, business cards
  4. Merch sellers: T-shirts, pop sockets, promotional materials
  5. Print: Books & magazines, packaging & labels, stationaries
  6. And more...

Team and Agency plans gets everything above in addition to complex design capabilities such as:

  1. Custom illustrations
  2. Web design
  3. App design
  4. infographics

Click HERE to see a complete list of our design capabilities.

Our turn-around time depends on the project and the number of revisions. Usually, it’s between 24 – 48 hours for most projects. More complex design project such as a website/app, landing page, pitch decks, infographics, and multi-page booklets will require more time.

Our platform lets you communicate directly with our designers and also leave revisions on submitted designs. Not every design will be perfect on the first try. That's why every plan comes with unlimited revisions. We'll keep refining until the design matches your vision.

If we still can't get it right after multiple attempts, we'll reassign your project to another designer who's style may be better aligned with your taste.

A brand is a folder containing information and assets for anyone or anything that you need designs for regularly. Create a brand for clients, products, or use it to categorize and organize your design projects.

Yes, in fact, we built a feature call "Brands" specifically to help you manage multiple businesses. A brand is a folder containing information and assets for anyone or anything that you need designs for regularly. Create a brand for clients, products, multiple businesses, or use it to categorize and organize your design projects.

Not at all, you are enrolled on a month to month membership and can cancel anytime – hassle-free.

No hidden fees. The package price is exactly what you pay monthly. All taxes and fees are included in that price.

If you're not satisfied with Penji within 15-days of signing up, you're eligible for a full refund. Please send us an email, talk to your account manager, or use the customer support widget on your dashboard to request cancellation.

We'll review your request and do our best to help find a solution. And if we fail to improve your experience, we'll issue a full refund.

Don't worry. There are no "catches" or "strings" that would prevent you from canceling or getting your money back within the 15 days. Our #1 goal is to deliver a seamless online design experience for you and your team.

Try Penji today 100% risk-free

Thousands of marketers and agencies rely on Penji. See if we’re right for you.
15 days money-back guaranteed. Cancel anytime.

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