Online logo design services are a dime a dozen. Penji goes above and beyond, offering the tools and expertise necessary to create a unique, unforgettable brand.

By working together with our team of real design experts, you’ll receive a design that takes the whole of your brand into account. That includes your competitors, your mission, your target audience, your personal tastes, and whatever variations and adjustments you need.

Customers on our Agency and Premium plans get even more, with art directors dedicated to developing a cohesive vision for your brand. They’ll treat your brand like their own, creating an insightful logo and brand identity built to last.

Yes. Many of Penji’s designers are adept at working with existing material. You can get a logo redesign at any Penji tier, from Express to Premium. Simply fill out the Logo Design request form with all the information your designer needs and attach the old logo (plus any additional files or references).

You can expect the first draft of your new logo in 1-2 days. From there, you can request any needed adjustments or variations. Your logo will be delivered in whatever file format you request, along with source files.

No. Every Penji designer is a member of our vetted in-house team, and every design they produce is original. In fact, Penji is the most streamlined way to get handmade designs unique to your business.

If you feel that your designer may be using stock elements, let our support team know and we’ll connect you with a new one right away. Our branding services are designed to be 100% original and tailored to your vision.

Yes. Penji is capable of creating detailed brand guidelines, in addition to 120+ other services. Our full-service branding services are available for all subscription customers, but those on our Agency plan receive additional expertise through a dedicated art director.

Often, a full brand guide will take longer than a simple logo design. If your designer thinks your design will take longer than the standard 1-2 days, they’ll provide you with a roadmap of each step of the process before they get started. You’ll still receive regular updates and be able to leave comments on your design while it’s in progress.

Our team is big, and we’ve worked with brands and agencies covering a broad range of industries—from tech to education, and everything in between. In addition, each designer works on a wide variety of projects, and we dedicate time to helping them expand their individual skill sets.

In sum, if you continue using Penji, there’s a strong chance you’ll work with a designer who’s worked in your exact industry before. Many of our clients are marketing agencies, who create designs for any number of businesses. Beyond that, some of the most common industries we see include SaaS, ecommerce, and consultants/coaches.

Unlike some design solutions that dump a finished design on your lap, Penji offers you a wide array of tools to get exactly what you want out of each project. You can revise every design to your heart’s content with unlimited revisions.

Revisions can be sent using our in-app designer chat, or with our one-click tool. This tool allows you to click the exact spot on your design that you want changed and leave a comment directly, ensuring that your designer knows what you’re looking for.

Sometimes, a designer’s style just won’t mesh with your brand. It happens with any design solution. The difference with Penji is that you don’t have to start from zero. Simply reach out to our support team to get matched with a new designer at no extra cost.

Finally, while we do everything in our power to make your branding experience as positive as it can be, sometimes things just don’t work out. Our philosophy is keeping things simple, and that’s why we don’t expect you to dive into Penji without a lifeline. Try Penji risk-free for 30 days and get a 100% refund if you’re not satisfied.